Possible Solution #1: Searching for a session may take up to one minute. Please try waiting the full amount of time.
Possible Solution #2: Try restarting your Steam client and see if this solves the issue.
Possible Solution #3: Disable any anti virus programs you may have running that may be preventing the game from starting. We also ask that you disable your firewall, including the one on your router/modem.
If none of these solutions solve the issue, click here to submit a bug report with your following information:
- IP address
- Name of your internet service provider
- Your connection speed (upload and download speed)
- Router and cable/modem model number information
- In-game name
- Your Location
- Steam profile link
Keep in mind that our support team works Monday through Friday, 8 a.m. to 5 p.m. EST.